Communication plays a very important role in achieving vision. Your ability to effectively communicate is key to success and the following will enable you become an excellent communicator.
1. Build the relationship first - always When a great communicator approaches an audience, he/she takes the time to say, “good morning” and “how’s your day going?” “Trust you had a most excellent night rest? etc". The effect of the relationship-building forays is incalculable. 2. Friendliness: Through a friendly tone, a personal question, or simply a smile, you will encourage your audience to engage in open and honest communication with you. It's important to be nice and polite. Learn to use the word "KINDLY".
3. Clarity and Concision: Good communication means saying just enough - don't say too little or talk too much. Try to convey your message in as few words as possible. Say what you want clearly and directly. If you ramble on, your listener will either tune you out or will be unsure of exactly what you want. Think about what you want to say before you say it; this will help you to avoid talking excessively and/or confusing your audience.
4. Confidence: It is important to be confident in all of your interactions with others. Confidence ensures your listener that you believe in and will follow through with what you are saying. Exuding confidence can be as simple as making eye contact or using a firm but friendly tone (avoid making statements sound like questions). Of course, be careful not to sound arrogant or aggressive. Be sure you are always listening to and empathizing with the other person.
5.Nonverbal Communication: Your body language, eye contact, hand gestures, and tone all color the message you are trying to convey. A relaxed, open stance (arms open, legs relaxed), and a friendly tone will make you appear approachable, and will encourage others to speak openly with you. Eye contact is also important; you want to look the person in the eye to demonstrate that you are focused on the person and the conversation (however, be sure not to stare at the person, which can make him or her uncomfortable). Also pay attention to other people's nonverbal signals while you are talking. Often, nonverbal signals convey how a person is really feeling. For example, if the person is not looking you in the eye, he or she might be uncomfortable or hiding the truth. Know when someone is tired or in an hurry and decide on how best you can convey your message or book another appointment
6. Avoid argument : Being a good listener is one of the best ways to be a good communicator and helps avoid argument. You can only get what you give. Keep an open mind to know how best to answer questions but avoid questions that stirs up argument. Be wise, be diplomatic and tactfully handle such scenes.